Accessibility Statement for Gardeners Enfield Services

This statement explains how Gardeners Enfield and our Enfield gardeners team work to make our content and services accessible. We aim for clear, usable information about our garden services in Enfield, and we follow recognised accessibility standards so that people with a wide range of abilities can access information about gardening in Enfield and arrange support where needed.

Our accessibility plan focuses on practical improvements: improving structure and navigation, ensuring descriptive text alternatives, and supporting assistive technologies. We support people who use screen readers and other assistive devices to find and understand information about local garden maintenance, planting and accessibility adaptations for outdoor spaces.

We have designed this page to conform to WCAG 2.1 AA standards as our baseline for accessibility. That compliance covers many aspects of usability, including contrast, predictable navigation, and accessible forms so that people seeking garden services in Enfield can access essential details.

Screen-reader support: our content is written for clarity and compatibility. Headings, lists, and semantic structure are used so screen readers can convey page structure. We use descriptive link text, avoid vague phrases, and ensure landmarks and headings are meaningful for anyone using assistive technology to explore garden services across the Enfield borough.

Keyboard navigation: all interactive elements are operable with a keyboard alone. You can tab through menus, service descriptions, and booking options without needing a mouse. Focus order follows a logical sequence, and visible focus indicators help users who rely on keyboard interaction to manage gardening appointments and enquiries.

Accessible media and images: where images are used in our materials we provide clear textual alternatives and captions. Visual information about planting plans or garden access is described in text so Enfield residents who cannot see images can still benefit from our content.

Below is a short list of the key accessibility features we maintain for our gardeners in Enfield:

• WCAG 2.1 AA conformance targets across content and interface elements
• Screen-reader support through semantic HTML, ARIA where necessary, and clear descriptions
• Keyboard navigation ensuring all controls are operable without a mouse
• Readable content with consistent headings, lists and plain language
• Accessible forms with labels, instructions and error handling that are perceivable to assistive technology

We also make reasonable adjustments for on-site services. Our field staff are briefed to consider mobility, sensory and cognitive needs when arranging visits, and to provide clear, accessible explanations of work to be carried out. Enfield gardeners engaged through our service are encouraged to follow inclusive practices on every visit.

Reporting accessibility issues and making requests: if you have difficulty accessing information about our garden services or need materials in an alternative format, please contact our accessibility team using the general contact channels listed by the organisation. We will respond to accessibility requests and make reasonable arrangements, such as providing large-print documents, audio descriptions or booking assistance tailored to your needs.

We continually review and improve accessibility. Regular checks, user testing and updates to our systems help maintain compliance and usability. When we identify barriers, we prioritise fixes and communicate changes openly so that local residents and customers in the Enfield area can rely on accessible information about garden care, maintenance and adaptations.

Thank you for reading this accessibility statement. Gardeners Enfield is committed to helping everyone access the services they need for safe, comfortable and enjoyable outdoor spaces. If you need further assistance or have suggestions for improvement, please use the organisation’s established contact routes to request support or provide details of the issue.